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Privacy Policy
Privacy Policy for Textel Communication Services
1. Purpose and Scope
This Privacy Policy describes how we, Wilson Aesthetics, LLC, collect, use, and protect personal information when using Textel services for communication. We value your privacy and are committed to protecting it in compliance with applicable laws and regulations, including HIPAA, to ensure the confidentiality of your personal health information.
2. Types of Information Collected
Through Textel, we may collect the following personal information to facilitate our communication with you:
- Contact information (e.g., phone number)
- Appointment details (e.g., date, time, and type of appointment)
- Treatment-related reminders and follow-ups
- Feedback requests and promotional offers (where applicable)
We will only collect information necessary to provide and improve our services to you.
3. Use of Information
The information collected via Textel is used for:
- Sending appointment reminders
- Providing treatment-related follow-ups
- Responding to your inquiries and support needs
- Sending relevant information about promotions or services (if you have opted in)
We will not use your information for purposes beyond those outlined here without your explicit consent.
4. Data Security and Compliance
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure. Textel is a HIPAA-compliant platform, and we ensure that all communications meet HIPAA requirements to maintain the confidentiality of your protected health information.
5. Patient Rights
You have the right to:
- Access your personal information that we maintain through Textel.
- Request updates or corrections to your information.
- Opt-out of receiving further communications from us through Textel at any time by [describe opt-out process, e.g., replying “STOP” or contacting our office directly].
6. Third-Party Access and Sharing
Your information may be shared with Textel solely for the purposes of communication as described above. We do not sell, rent, or lease your information to third parties. If any further sharing is necessary (e.g., with third-party providers for your care), we will obtain your explicit consent.
7. Data Retention and Disposal
We retain your information only as long as needed to fulfill the purposes outlined in this policy or as required by law. When no longer necessary, we will securely delete or dispose of your information to prevent unauthorized access.
8. Policy Changes
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review the policy periodically. We will notify you directly if there are significant changes affecting your privacy rights.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at:
